Deep Cultural Insights Informed Mobile Device Brand’s Pride Campaign
Industry: Technology
GLOBAL CORPERATE REVENUE: $183 BILLION
To demonstrate the company’s commitment to diversity, equity, and inclusion, a global brand of consumer electronic devices planned an integrated brand campaign for Pride Month. As an organization, their objective was to engage multicultural audiences authentically and sustain conversation with diverse consumers. The electronic devices company aimed to shine a light on intersectionality of the communities they seek to engage throughout the year, specifically Black trans women. They saw an opportunity in Pride Month to show up as a brand to support the LGBTQ+ community, going deeper than they had in previous years. This was a key moment for the electronic devices company to elevate the stories and truths of underrepresented communities and carry optimism and advocacy forward throughout the year.
Challenge
A global brand of electronic devices sought insight into how to activate LGBTQ+ consumers, with a specific focus on Black trans women. The Marketing Lead wanted to link category preferences to key segment insights to develop a creative brief for their ad agency for a Pride Month Campaign.
Solution
Using Collage Group’s proprietary CultureRate:Ad data on advertising performance and the Cultural Traits of LGBTQ+ consumers, the company clarified the story line for the creative brief that grounded product features and category specific interests in an appreciation of Cultural Traits and was able to link these to the traits of LGBTQ+ allies. The Marketing Lead rethought the brief in a way that significantly expanded the audience without losing focus on LGBTQ+.
Tying Objectives to Insights
Collage Group provided the insight and guidance needed to reposition the creative brief to significantly expand its appeal to a larger audience without losing focus on the target segment.
Category-level detail asked for by the client served as a useful, practical starting point for connecting with specific demographics.
Objective
More deeply understand LGBTQ+ preferences for consumer electronic device usage.
Collage Resources, Data & Tools
Category Essentials-Media specific to LGBTQ+ consumers provided a range of insights into streaming consumption, social media behavior, and device usage.
Connecting the Dots
But to connect the dots, Collage’s deep dive into cultural insights allowed brand leaders to interpret the category-level detail into broader strategy and application of the insights.
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